They overreact, they are controlling, they make threats and humiliate others… they are bullies, abrasive leaders, or workplace meanies. Do a search online, and discover that many even think these people are psychopaths and animals who can’t be tamed. While abrasive leaders, or workplace bullies, may be valuable to your organization given their ability to drive results, they also cost your organization in lowered morale, increased absenteeism, and in retaliation against you, the employer. If the cost of workplace bullying isn’t enough to convince you to address the behavior, know that it is in fact defined as workplace violence by the Occupational Safety & Health Administration. Furthermore, workplace bullying can easily cross the line to harassment and discrimination with one slip of the tongue. That is, bullying and harassment are the same behaviors; who they are aimed at is the only difference.
Join Catherine Mattice Zundel and learn why abrasive people act this way (hint, it’s not because they are evil psychopaths) and how to make them stop with a tried and true method that really works. Learn what motivates a person to engage in bullying, a three step method for intervening, how to tame them in order to change their ways, and more.
WHAT YOU'LL LEARN
In this presentation, attendees will learn:
- How to define workplace bullying and examples of behavior
- The damage workplace bullying causes
- Exactly how bullying, harassment and violence can be intertwined
- What motivates people to engage in workplace bullying
- A new way to look at workplace bullying - through the lens of the survival dynamic (fight or flight)
- Why employers don’t intervene
- Your simple three steps to intervene
- How to overcome objections by the “bully” that they are bullying and need to change
- About “Boss Whispering” – a new way to approach bullies
- A proven coaching method to help abrasive leaders change, and ensure a better work environment
YOUR CONFERENCE LEADER
Your conference leader for “Workplace Bullies & Abrasive Leaders: Why They Act That Way and How to Stop Them” is Catherine Mattice Zundel, MA, SPHR, SHRM-SCP. Catherine is president of consulting and training firm Civility Partners, and has been successfully providing programs in building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has spoken around the world on the topic of workplace bullying and positive workplaces, has published in a variety of trade magazines, and has appeared on NPR, FOX, NBC, and ABC as an expert, as well as in USA Today, Inc Magazine, Huffington Post, and Entrepreneur Magazine. Catherine is past-president of the Association for Talent Development (ATD), San Diego Chapter, and current president of the National Workplace Bullying Coalition. Her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by Ken Blanchard as, “the most comprehensive and valuable handbook on the topic.”