OSHA describes workplace violence as, “any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior. It ranges from threats and verbal abuse to physical assaults and even homicide.” The EEOC describes harassment as, “unwelcome conduct that “becomes unlawful where 1) enduring the offensive conduct becomes a condition of continued employment, or 2) the conduct is severe or pervasive enough to create a work environment that a reasonable person would consider intimidating, hostile, or abusive.” Interesting that both of these definitions seem to describe workplace bullying, yet many employers fail to address that issue. All negative behaviors at work cause anxiety, burnout, low job satisfaction, and increased turnover, but they have differing legal risks for employers. The distinction - and the overlap - between these concepts can certainly cause confusion, but not knowing the difference and acting proactively to stop these behaviors could result in an unwanted lawsuit brought by an employee.
Please join Catherine Mattice Zundel, MA, SPHR, SHRM-SCP, an internationally recognized workplace bullying expert, as she discusses the differences and similarities in violence, harassment and bullying, and provide tools to effectively eradicate all from your workplace.
WHAT YOU’LL LEARN
Just a sampling of what this webinar will cover:
- Define similarities and differences in workplace bullying, harassment, and violence
- Describe damage caused by these behaviors to make a business case for ending them
- Understand these behaviors as a social phenomenon, including traits of perpetrators and targets
- Determine organizational cultural factors that allow negative behaviors to thrive
- Articulate tactics for building preventative and sustainable positive culture change which can serve as part of your defense if ever challenged
- Articulate regulatory updates, including the four state laws against workplace bullying, and the EEOC and NLRB’s stance on the issue
- AND MUCH MORE!
YOUR CONFERENCE LEADER
Your conference leader for “Bullying Versus Harassment Versus Violence: Understanding the Similarities and Differences, and Risks for Employer Liability” is Catherine M. Mattice Zundel, MA, SPHR, SHRM-SCP. Ms. Mattice Zundel is president of the consulting and training firm, Civility Partners, and has been successfully providing programs in workplace bullying and building positive workplaces since 2007. Her clients include Chevron, the American Red Cross, the military, several universities and hospitals, government agencies, small businesses and nonprofits. She has published in a variety of trade magazines and has appeared as an expert in major news outlets including NPR, FOX, NBC, ABC, USA Today, Inc Magazine, Huffington Post, Entrepreneur Magazine, Washington Times, Psychology Today and Bloomberg. Catherine is past-president of the Association for Talent Development (ATD), San Diego Chapter, and one of the founders (and current president of) the National Workplace Bullying Coalition. In his foreword to her book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, Ken Blanchard said it was “the most comprehensive and valuable handbook” on workplace bullying. BACK OFF, and her second book, SEEKING CIVILITY: How Leaders, Managers and HR Can Create a Workplace Free of Bullying, are both available on Amazon.
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CERTIFICATES OF PARTICIPATION
HRWebAdvisor certificates of participation are available to everyone completing this webinar.