1. Responding Properly to Harassment Complaints: Conducting a Fair and Impartial Investigation

Responding Properly to Harassment Complaints: Conducting a Fair and Impartial Investigation

Responding Properly to Harassment Complaints: Conducting a Fair and Impartial Investigation
Event ID: 18053
Session ID: 15434

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Duration: 90 minutes including question and answer period.
Presenter: Melissa Fleischer, attorney at law and president, HR Learning Center LLC
Price: $299.00, On-Demand includes full audio presentation, question and answer session, and presentation slides.
CE Credits: This program has been approved for 1.5 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute. This program is valid for 1.5 PDCs for the SHRM-CP or SHRM-SCP.
Who Should Attend? HR, managers and supervisors, financial officers, in-house counsel, trainers, CEOs

Responding to harassment complaints properly is the single-most important method for avoiding liability for any harassment that occurs in your workplace. Your effort to investigate, document, and respond to a complaint will go a long way in determining whether your organization bears any legal responsibility for the harassment that may have taken place. How do you properly investigate an allegation? Who should conduct the review? Who do you interview and how do you assess credibility of the parties and witnesses? What should your investigative report include, how thorough should it be, and what are the next steps after completing it?

Please join Melissa Fleischer as she breaks down the harassment investigation for you and helps you understand how to ensure you conduct a timely, thorough, and impartial investigation that leads to prompt corrective action.


This webinar will cover:

  • How to properly respond when an employee has alleged harassment in the workplace
  • Step-by-step guide to how to conduct an effective workplace harassment investigation
  • Analyzing who should conduct the harassment investigation
  • What does prompt, thorough and impartial mean?
  • Creating interview scripts for all witnesses, the complainant and accused
  • Dealing with the difficult issues - “he said, she said” investigations
  • Learn how to properly assess credibility
  • Going the extra mile during the investigation
  • Understanding the investigation report is legal evidence introduced in a court of law
  • Strategies for drafting an effective investigation report
  • Understanding the next step - taking prompt corrective action


Your conference leader for “Responding Properly to Harassment Complaints: Conducting a Fair and Impartial Investigation” is Melissa Fleischer, attorney at law. Ms. Fleischer is a management-side employment attorney with 20 years of experience representing clients in employment law discrimination litigation as well as providing preventive counseling and training on workplace issues. HR Learning Center, LLC offers training seminars, webinars, and consulting on a wide range of workplace and human resources issues. She is also a frequent speaker on a wide range of employment law topics including: workplace investigations, anti-harassment training, FMLA and ADA training, workplace violence prevention, etc. Ms. Fleischer earned her J.D. degree from the George Washington University School of Law.


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HRWebAdvisor certificates of participation are available to everyone completing this webinar.