1. Navigating Critical Conversations To Influence Better Outcomes

Navigating Critical Conversations To Influence Better Outcomes

$299.00
Communication expert Joel Silverstone will show you how to remove the fear factor and help you develop a framework that gives you confidence during conversations.
Event ID: 2189254
Date: Thursday, March 12, 2020, 1 PM Eastern
Duration: Scheduled for 90 minutes including question and answer period.
Presenter(s): Joel Silverstone
Credits: 1.5 HRCI, 1.5 SHRM

Navigating Critical Conversations To Influence Better Outcomes

Having the skills and confidence to effectively navigate critical conversations is essential. This ninety-minute session aims to remove the fear factor and develop a framework that gives you confidence during these conversations. This webinar uses a simple four-step approach that can turn a difficult conversation into a constructive partnership in dialogue. Lead your team members and colleagues with a new communication style and get ready to influence and create constructive conversations at your organization.

WHAT YOU WILL LEARN:

  • Learn what motivates others and how this understanding can impact critical conversations.
  • Gain mutually beneficial commitments from the other person in the conversation.
  • Use the M.O.V. E model to learn how navigate through critical conversations

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