Conflict Resolution: Understand How to Minimize Employee Conflict & Reduce Potential Employer Liability

Event ID:15270

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DL Only                 $349.00 includes recorded presentation, slides, and Q&A
Duration: 90 minutes including question and answer session.
Presenter(s): C.R. Wright, partner, Fisher & Phillips LLP
Price: $349.00, DL includes full audio presentation, question and answer session, and presentation slides.
CE Credits: This program has been approved for 1.5 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
Who Should Attend? HR, supervisors and managers, in-house counsel, CEOs

Do you sometimes find yourself dealing with bickering employees who play silly games that result in unnecessary conflict in the workplace? Workplace conflict is a serious problem and can lead to low productivity as well as expensive and time-consuming complaints or lawsuits.

So often we find that a lawsuit or formal employee complaint could have been easily avoided by early and effective resolution of employee concerns. Every manager and human resources professional faces daily challenges in this area, whether it is inappropriate conduct or language, workplace rumors or other performance-related issues, including dealing with employees who:

  • Have “attitude” problems;
  • Are rule breakers;
  • Do not play well with others;
  • Have an excuse for everything;
  • Appear to be keeping a book, notes or a record of everything; or
  • Are intentionally difficult to manage.

Instead of putting off or avoiding altogether having those difficult conversations with "problem" employees, join us to hear about ways to identify and resolve conflict. Learn how to avoid the traps employees try to set, particularly when they are coached or encouraged by attorneys, co-workers, family members or others. We will discuss how to deal with such issues head-on, directly confronting the issues in a way that is both legal and effective. We will also talk about how to create a tone designed to encourage employees to recognize problems, tell the truth and get to a resolution. Please join C.R. Wright, attorney at law, as he discusses correct approaches for identifying and resolving conflict while complying with practical and legal requirements.


Supervisors and managers, as well as human resources professionals, need to be skilled and understand what is legal. More than that, they need to understand:

  • How to identify and resolve conflict
  • Traps which employees set
  • How to begin the conversation
  • How to confront difficult employees
  • How to create an atmosphere that engages employees
  • How to discover the truth and learn what is really the cause of workplace problems


Your conference leader for “Conflict Resolution: Understand How to Minimize Employee Conflict & Reduce Potential Employer Liability” is C.R. Wright. C.R. is a partner in the Atlanta office of Fisher & Phillips LLP. C.R.’s practice includes advising clients on general labor and employment issues, handling employment-related litigation, and presenting training seminars for managers and supervisors. He also handles OSHA inspections, affirmative action audits, charges of discrimination, and wage and hour investigations. C.R. served as editor-in-chief of the Georgia State Law Review while in law school, and prior to joining Fisher and Phillips LLP, he worked in human resources for Lockheed Corporation. He also was a police officer for seven years with the Cobb County Police Department, Cobb County, Georgia where he attained the rank of sergeant. C.R. earned his J.D. from Georgia State University College of Law, Atlanta, Georgia. QUALITY COMMITMENT

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