We have a team of more than 50 people. How does your system work?
At checkout, select the number of people you need to take the training. After purchase, send an email to [email protected] with a .csv file (i.e. Excel file) containing the first name, last name, and email address for each employee to start the training. For orders placed before 5 pm CST, emails to team members usually go out within 2 to 3 hours.
Do you have suggested text for my team?
We recently purchased access to a 15-minute video training for safe practices in the workspace during COVID-19. Please be on the lookout for an email from "[email protected]" that will contain a link to the training.
Alternatively, you can start the training by clicking on ___
After concluding the video, you will receive an email with a link to your certificate of completion.
We have over 500 people in our organization. Do you offer enterprise-level pricing?
Yes. Please contact us at [email protected] We can provide custom pricing solutions usually on the same day and get you up and running within a few hours.
Can I load this on to my own LMS?
Yes. During checkout, please add a note in the comment box. “We would like the files sent to us for upload to our LMS.” We usually can email you the MP4 file and half a dozen supporting PDFs within 3-4 business hours. For an additional fee, we can also place your logo on the training.
One of my managers would like to watch the entire video before purchasing for our whole team? Is it possible to arrange access on a preview basis?
Yes. Please email [email protected] with the number of employees who need training and the first name, last name, and email address of up to five people who need to preview the training.
How long do my employees have to complete the training? Does the link expire?
Employees have six months from the date of purchase.
What if we have new people coming on board, but don’t know exactly who or when yet? Should we purchase their training now or wait?
You can either purchase all the attendees you might need now or you can wait. We recommend purchasing the number of seats you think you will need all at one time in order to secure bulk training discounts. When those new hires come on board, you can email us at support with the first name, last name, and email address of your new hires and we’ll get them loaded into the system.
Do you have a Spanish version?
Yes. We have a version in Spanish you can view here
What about for the hearing impaired?
If you need a script for the hearing impaired, please add a note in the comment box at checkout.
We are a government agency and need vendors to fill out a Conflict of Interest Questionnaire (CIQ). Can you do that?
Yes. We do so all the time. Please email the form to [email protected] We usually are able to fill those out in one-business-day.
Can staff view the video more than once?
Yes! They can watch as many times as they like or review sections as needed.
How do we track results and know who has completed the training?
We can run a report for you at any time. For each registered employee, your report will include the first name, last name, email address, minutes of training completed, and time and date stamp of the last time they viewed the training. Those reports take one business day to complete and can be run as needed.
What is your average completion rate?
99% of those who begin also finish the entire training.