1. Administrative Service Agreements for Employer-Sponsored Health Plans

Administrative Service Agreements for Employer-Sponsored Health Plans

Administrative Service Agreements for Employer-Sponsored Health Plans: Negotiating and Understanding Your Contractual Obligations and Protections
Event ID: 18189
Session ID: 15325

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Duration: 90 minutes including question and answer period.
Presenter: Christine Williams, founder, Health Plan Plain Talk
Price: $299.00, On-Demand includes full audio presentation, question and answer session, and presentation slides.
CE Credits: This program has been approved for 1.5 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute. This program is valid for 1.5 PDCs for the SHRM-CP or SHRM-SCP.
Who Should Attend? General counsel, in-house counsel, corporate counsel, benefits attorneys, employment attorneys

The legal and administrative requirements that apply to employer-sponsored health plans seem to become more complicated every year, and the services that third-party administrators (TPAs) provide to those plans grow accordingly. The contracts between health plans and their TPAs need to address more issues, and in more detail, than in the past. In addition, as in-house benefits and legal staff and TPAs learn from past problems, they are becoming more sophisticated in their understanding of their respective obligations and how to address those obligations when negotiating their contracts. Careful drafting; careful review by legal, financial, and benefits staff; and a comprehensive approach are all necessary to establish a workable administrative services agreement and to provide appropriate protection for the health plan, the employer that sponsors it, and the TPA.

Join Christine Williams, founder of Health Plan Plain Talk, as she reviews the elements of administrative service agreements for employer-sponsored health plans, provisions that should always be included, provisions that should never be included, and the need for careful and precise language in the agreements.


This webinar will cover:

  • Who should be on the contract negotiating team and who should be on the review team
  • Describing the duties and responsibilities of each party in a health plan’s administrative services agreement
  • How fiduciary duty should be addressed
  • Fees of the TPA: Amounts and how paid
  • Audit rights of the health plan and periodic accountings
  • Subrogation obligations of each party
  • Indemnification provisions
  • Legal remedies available and monetary limits on damages
  • Funding of claims paid
  • Responsibility for handling claims and appeals of benefit denials
  • Technology requirements
  • Provisions for termination or amendment of the contract


Your conference leader for “Administrative Service Agreements for Employer-Sponsored Health Plans: Negotiating and Understanding Your Contractual Obligations and Protections” is Christine Williams. Ms. Williams has worked in the employee benefits field since 1987, both in private practice and as in-house counsel to a Fortune 100 company, and recently founded HealthPlanPlainTalk.com, an online resource for benefit plan sponsors and employee benefit professionals. She has extensive experience with all types of health and welfare plans, and was the editor and a contributing author of HIPAA Portability, Privacy, & Security, published by the Employee Benefits Institute of America (EBIA), a division of Thomson Reuters, and is now a contributor to that publication. She was a contributing author of Health Care Reform for Employers and Advisors, also published by EBIA. She has provided advice on HIPAA, health care reform, and benefit plan compliance to a wide range of health plans, employers that sponsor health plans, and business associates, and she regularly teaches seminars for employee benefit professionals. Before moving into employee benefits, Ms. Williams was a trial attorney at the U.S. Department of Justice and an assistant professor at the University of Maryland School of Law. She earned her J.D. degree from the University of Kentucky College of Law.


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